Policies & Terms

Radical Transparency β€” in everything we do, including the fine print.

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Booking & Deposits

To secure your spot on an InFlow Tours expedition, a non-refundable deposit of $500 per person is required at the time of booking. This deposit covers administrative costs, pre-tour planning, and holds your seat in our small group.

Payment Schedule

  • At Booking: $500 non-refundable deposit per person
  • 90 Days Before Tour: 50% of remaining balance due
  • 30 Days Before Tour: Final balance due in full

We accept all major credit cards, PayPal, Venmo, and bank transfers. Payment plans may be available for Ultimate tier bookings β€” contact us to discuss.

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Cancellation & Refund Policy

We understand that plans change. Our cancellation policy is designed to be fair while covering the significant operational costs of planning multi-day storm chasing expeditions.

Cancellation Window Refund
90+ days before tour Full refund minus $500 deposit
60–89 days before tour 50% refund minus deposit
30–59 days before tour 25% refund minus deposit
Under 30 days No refund (unless spot is resold)
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Important: The $500 deposit is non-refundable and non-transferable under all circumstances. We strongly recommend purchasing travel insurance with a "Cancel for Any Reason" (CFAR) provision to protect your investment.

InFlow-Initiated Cancellations

In the extremely unlikely event that InFlow Tours cancels a tour for reasons within our control (staffing, vehicle issues, etc.), you will receive a full refund including your deposit, or the option to transfer to another available tour date at no additional cost.

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Travel Insurance β€” REQUIRED

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Travel insurance is MANDATORY for all InFlow Tours participants. You must provide proof of coverage before your tour departure date. Tours cannot begin without verified insurance documentation.

Storm chasing involves travel through remote areas, rapidly changing conditions, and the inherent unpredictability of severe weather. Travel insurance protects you against:

  • Trip cancellation or interruption
  • Medical emergencies in remote areas
  • Emergency evacuation
  • Lost or delayed luggage
  • Flight cancellations or delays

Recommended Coverage

We strongly recommend a policy that includes "Cancel for Any Reason" (CFAR) coverage, which provides 50-75% reimbursement for cancellations not covered by standard policies. CFAR policies must typically be purchased within 14-21 days of your initial deposit.

Recommended Providers

We recommend comparing policies through these reputable providers:

  • World Nomads β€” Popular with adventure travelers; covers extreme weather activities
  • Allianz Travel Insurance β€” Comprehensive plans with CFAR options
  • InsureMyTrip.com β€” Compare multiple providers side-by-side
  • Travelex Insurance β€” Affordable plans with solid coverage

InFlow Tours is not affiliated with these providers. Research and choose the policy that best fits your needs.

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Weather & "No Storm" Policy

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Mother Nature doesn't guarantee storms. We guarantee the experience.

Storm chasing is, by its nature, unpredictable. While we schedule tours during the climatological peak of severe weather season (May–June) and use professional forecasting to maximize storm encounters, no tour company can guarantee tornado sightings or specific storm activity.

What we DO guarantee:

  • Professional, certified guide services every day of your tour
  • Aggressive pursuit of the best available weather targets
  • Comprehensive meteorological education and daily briefings
  • Exposure to the Great Plains β€” storm or shine
  • A genuine, authentic storm chasing experience

On "down days" (no significant weather):

Even during inactive weather patterns, every day is part of the experience. Your guide will use down days for:

  • In-depth weather education and forecasting workshops
  • Repositioning to the next target area
  • Photography of dramatic skies, mammatus clouds, and landscapes
  • Visiting local points of interest along the chase corridor
  • Rest and recovery between active chase days
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No refunds are issued for weather-related outcomes. This includes inactive weather patterns, storms that don't produce tornadoes, or atmospheric conditions beyond anyone's control. This is industry standard and the reason travel insurance with CFAR coverage is so important.

That said, we're storm chasers β€” if there's weather to find, we will find it. Our record speaks for itself.

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Participant Requirements

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Age Requirements

  • Participants must be 18 years or older
  • Ages 12-17 may participate with a parent or legal guardian present on the same tour
  • Under 12: Not permitted on storm chasing tours
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Physical Considerations

  • Tours involve long days in a vehicle (8-12+ hours)
  • Guests must be able to enter and exit vehicles quickly if repositioning is needed
  • Standing outdoors in varying weather conditions (heat, wind, rain) is expected
  • Participants should be able to manage extended travel without requiring outside medical assistance

We respect and value all individuals. At this time, we are unable to accommodate participants who require specialized medical support or mobility assistance in the field. We hope to expand our accessibility in the future.

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What to Bring

  • Valid government-issued photo ID
  • Proof of travel insurance
  • Comfortable clothing for long drives
  • Sturdy, closed-toe shoes
  • Rain jacket or poncho
  • Sunscreen and hat
  • Camera equipment (optional but recommended!)
  • Personal medications
  • Sense of adventure ⚑
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Pre-Tour Requirements

  • Signed liability waiver (provided at booking)
  • Proof of travel insurance
  • Emergency contact information
  • Medical disclosure form (allergies, conditions)
  • Signed photography & media release
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Liability Waiver & Assumption of Risk

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All participants must sign a liability waiver and assumption of risk agreement before participating in any InFlow Tours activity.

Storm chasing is an inherently risky activity. While InFlow Tours takes every reasonable precaution to ensure participant safety, severe weather events are unpredictable by nature. By joining a tour, you acknowledge that you understand and accept these risks.

The waiver covers, but is not limited to:

  • Severe weather hazards (lightning, hail, high winds, tornadoes, flooding)
  • Extended vehicle travel on rural roads
  • Rapidly changing weather and road conditions
  • Remote locations with limited emergency services access
  • Physical demands of extended outdoor exposure

A full copy of the liability waiver will be provided upon booking confirmation and must be signed and returned at least 14 days before your tour departure. Unsigned waivers will result in tour cancellation without refund.

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Photography & Media Release

Storm chasing produces incredible visual content. We want to share the experience β€” and we want to respect your privacy.

Your Photos & Videos

  • All personal photos and videos you capture are 100% yours
  • We encourage sharing! Tag us @stormcentric on social media
  • Every guest receives a digital photo package from the tour

Our Use of Your Likeness

As part of the booking process, we ask all participants to sign a photography and media release form. This grants InFlow Tours permission to use photos and videos taken during the tour β€” which may include your likeness β€” for marketing, social media, and promotional purposes.

Key Points

  • You may opt out of the media release at any time
  • We will make reasonable efforts to accommodate opt-out requests
  • No images will be used in a manner that misrepresents you or the experience
  • You retain all rights to your own photos and videos
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Tour Communication & Coordination

Staying connected during a storm chase is critical for both safety and experience. Here's how we keep in touch:

πŸ“§ Pre-Tour

2 weeks before departure, every guest receives a Weather Education Packet β€” a PDF briefing covering storm types, safety protocols, what to expect each day, and how to get the most from your chase experience.

πŸ’¬ During Tour

Each tour group has a dedicated WhatsApp or Signal group chat for real-time coordination, schedule updates, and photo sharing. We also use Zello (push-to-talk walkie-talkie app) for instant communication during active chase situations.

πŸŒ… Daily Rhythm

7:30 AM β€” Morning weather briefing & day plan
8:30 AM β€” Depart for target area
2-8 PM β€” Active chase window
Evening β€” Group dinner & day debrief
9:30 PM β€” Day debrief & photo review

Coming Soon: Guest Portal

We're building a dedicated member portal where confirmed guests can access their weather education materials, sign documents, upload insurance proof, communicate with guides, and prepare for their adventure β€” all in one place. Stay tuned! πŸš€

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Discounts & Special Offers

We believe in rewarding loyalty and making storm chasing accessible. Here are our current offers:

Offer Discount Details
🐣 Early Bird $100 off Book 90+ days before your tour
πŸ’‘ Couples $150 off/person Two guests booking the same tour together
πŸ”„ Returning Chaser 10% off Previous InFlow Tours guests
πŸ“… Multi-Tour 15% off 2nd tour Book two or more tours in the same season
🀝 Referral $100 credit Refer a friend who books β€” you both get $100

Discounts cannot be combined. Maximum one discount per booking. Discounts are applied to the tour balance after the deposit. Contact us with any questions.

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InFlow Tours Gear

Every guest receives an InFlow Tours chase gear package as part of the all-inclusive experience. We'll also have additional merchandise available for purchase soon!

πŸ›οΈ Online merch store coming soon

Questions About Our Policies?

We mean it when we say "Radical Transparency." If anything is unclear, reach out β€” we're happy to discuss.